Technical Support

Call us for your technical issues on:

Products: Ilco Key Blanks-Key Cutting Machines-Replacement Cylinders-Automotive Programming Tools and Equipment-Storefront Hardware

  • 1-800-334-1381 (option 8)
  • Hours of Operation: Monday-Friday 8am-5pm EST

Products: Advanced Diagnostics Programming Tools and Equipment

  • 1-702-799-9705
  • Hours of Operation: Monday-Friday 6am-5pm PST & Saturday 9am-2pm PST

For Customer Service inquiries on RMA’s, orders, pricing, availability, questions on keys, products, services and distributor locations, please contact Customer Service.

For Ilco (Lodging / Hospitality) Customer Service (Hotel, Motel, Bed & Breakfast, Resorts, Extended Stay, etc.) contact dormakaba Support